Examining the Relationship Among Corporate Social Responsibility, Organisational Performance and Job Satisfaction: Applied Study on Tour Operators

Abstract

This study investigates the connections between tour operators' organizational effectiveness, employment satisfaction, and corporate social responsibility. A questionnaire was prepared for this purpose and given to 418 tour operator personnel. The correlation coefficient, simple regression analysis, and multiple regression analysis approaches were used to analyze the original data. According to the findings, there is a significant positive association between the three variables, and job satisfaction is a perfect mediator between the social responsibility of Egyptian tour operators and organizational performance. This study can assist tour operators in setting up a productive environment that will boost employee satisfaction while improving organizational performance.