Gauging the Effect of Job Burnout and Stress on Job Satisfaction

  • Mohammed Al Doghan Associate professor, Management Department, School of Business, King Faisal University, Al-Ahsa 31982, Saudi Arabia
  • Nadeem Malik Department of Commerce, University of Balochistan, Quetta, Pakistan


Job satisfaction, job burnout, stress management, employees behavior, employees performance.


The performance of employees is based on their satisfaction at the workplace. Employee satisfaction is decreased, which is a challenge for modern organizations. Multiple factors influence the performance of employees in every organization. This study attempts to scientifically determine the relationship between job burnout, workplace stress, and job happiness. A survey questionnaire is distributed to conduct this research examining all these factors. Using a convenient sample technique, responses from 100 persons based on their firsthand experience are gathered from various courier service companies. IBM SPSS (statistical package for social sciences) is used for the results of correlation and regression. The study concludes that the relationship between job burnout and job satisfaction is inverse and statistically significant, while the relationship between stress and job satisfaction is insignificant. The results demonstrate that burnout harms job satisfaction, whereas stress has no bearing on measuring job satisfaction. This study contributes to the body of knowledge as data is collected from the employees of courier service companies. Based on quantitative research, the practical implications of this research can assist top-level managers in boosting employee happiness.